Arktana Returns Policy
Online order returns accepted within 14 days of purchase if they are UNWORN and in ORIGINAL BOX. Thank you for understanding our “boutique type” return policy. All sales are final on sale items and can not be returned.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the USA. Please note that on oversized boots, shipping will be higher, and it will be noted. We charge a flat $6 shipping fee. If you have further questions please feel free to contact us at 360-210-4077 during our business hours, we are always happy to help. The store is open for calls Monday-Friday 10am-6pm, Saturday 10am-5pm and Sunday 12pm-4pm. Our contact page is always available here.